Refund Policy

Davincian Management Inc (operating as Home Repair Vault) wants every customer to be satisfied. This policy explains when payments are refundable and how to request a refund.

Deposits for scheduled work

Deposits paid to reserve an appointment or secure materials are refundable if the appointment is canceled at least 48 hours before the scheduled start time. Cancellations made less than 48 hours in advance may forfeit the deposit to cover scheduling and materials already committed.

Completed services

Payments for inspections, repairs, and other services that have been performed are non-refundable. If you believe work was not completed as agreed, contact us and we will work with you to make it right under our workmanship commitment.

Membership & maintenance plans

Recurring membership and maintenance plans may be canceled at any time. Upon cancellation, any unused, prepaid portion of the plan is refunded on a pro-rata basis. Benefits already used during the current term are not refundable.

Warranty-covered repairs

Repairs covered under an active warranty are performed at no additional charge. There is nothing to refund because no charge applies to covered warranty work.

How to request a refund

To request a refund, contact us at 586-764-2002 or info@davincian.net with your name, invoice or order number, and the reason for your request. Approved refunds are issued to the original payment method, typically within 5–10 business days after approval.

Questions about this policy? We're happy to help — see our Contact page.